May 2019 Here We Go!! 📈📊💪
Can you believe it is almost May already!? We are starting this month with a bang 🎇 with a huge wave 🌊🌊 of new staff and technology. Everyone made really great strides in April and we could not be more proud of the improvements and growth 🌱🌿🌳 within Team OMC. Lets all keep raising the bar and pushing ourselves to be better, there are great rewards 💵 on the horizon both financial 💰 and personal!
As you may have noticed we added 10 more appointment setters 🙋♀️🙋♂️🙋♀️🙋♂️🙋♀️🙋♂️🙋♀️🙋♂️🙋♀️🙋♂️ on Thursday, yowza! They spent Thursday and Friday getting trained up and hitting the phones ☎️🔥 so this week they are ready to hit the ground running! On top of that we are adding 8 🙋♀️🙋♂️🙋♀️🙋♂️🙋♀️🙋♂️🙋♀️🙋♂️ additional appointment setters Monday and Tuesday, so get ready for a huge wave 🌊 of leads!
During this time we will be relying heavily on our Verification Callers, your role as the buffer between the Appointment Setters and the Closers is SO important as we ramp things up. Remember to follow your script 📝 verbatim and to use your rebuttals for any objection in order to loop the lead back in to your script. Keep those script grades up, and make sure your Closers 💪 can count on you to provide them with the highest quality lead possible. We all know you can do it Verification Team, WE BELIEVE IN YOU!!!!
Big Big shout out to Kristin and Brian getting these new teams of Appointment Setters rocking and rolling! 🎸 We know it’s a lot getting them trained up, set up on the phones ☎️, adhering to the script 📝 etc…. and your hard work does not go un-noticed! Help turn this big wave of appointment setters in to new closes and there will surely be rewards on the horizon 💵🌅 for you both! You know the recipe 👩🍳👨🍳 is script adherence for both Appointment Setters and Verification Agents, so lets cook 🍳 up some CLOSES!!
Congratulations to Anduin and Jeremy on the big strides you have been making with social media! 💬 We are really looking forward to the improved graphics and copy! Having weekly posts on all social media platforms for our social media clients has made a huge difference and our clients could not be happier! Keep up the great work team!
Honorable mention to Terri-Ann for her hard work last week in the customer service department. Freshdesk is clean and organized 🧹 and all of our clients are getting the excellent customer support 🤝 that they deserve! Your leadership and assistance to your fellow Customer Service Agents is so vital as we move forward in to the year. Keep up the great work!
This weeks video is about time management. ⏱ It’s easy to get in the habit of looking at the clock 🕰 and counting down the hours and minutes until it’s time to go home but that will not only make the day drag on longer, but it will limit your potential personally and financially. Take on a mind set of “how productive can I be in the time that I have today” and you will not only make more money 💰, the time is going to fly by and you will wish there were more hours in the day.
This video is only 2 minutes so if you have time to pee you have time to watch this video!! Please watch the video below NOW and have an awesome week everyone!
